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Contact The Berry Farm
We're Here to Help
Whether you're planning a visit, purchasing tickets, booking a private event, scheduling a field trip, or exploring partnership opportunities, our team is here to help.
Choose the option below that best fits your inquiry, and we'll connect you with the right department.
General Questions
Have a question about visiting The Berry Farm, attractions, hours, admissions, or your upcoming visit?
Call or Text: (305) 560-0531
Email: info@visittheberryfarm.com
Tickets & Online Orders
Need help with ticket purchases, online reservations, or a ticketing issue?
Email: tickets@visittheberryfarm.com
Private Events & Group Reservations
Interested in hosting your event at The Berry Farm? Email events@visittheberryfarm.com.
Available Inquiry Forms
- Field Trips
- Celebrations & Private Events
- Senior Picnics
- Summer Camp Field Trips (Late May–August)
- Summer Off-Season Private Parties (Late May–August)
Need assistance with an existing inquiry?
If you haven't received a response within 48 hours of submitting your form, please call or text (305) 209-3201.
Already working with an Event Coordinator? Use the coordinator contact information provided during the planning process or email your coordinator directly.
Employment Opportunities
Interested in joining The Berry Farm team?
Complete our employment application to be considered for seasonal opportunities throughout the year.
Apply Now
Small Business Vendors
Interested in becoming a vendor during one of our festivals or special events?
Complete our Small Business Vendor Inquiry to be considered for upcoming opportunities.
Submission of an inquiry does not guarantee participation.
Media, Sponsorships & Collaborations
For media inquiries, sponsorship opportunities, brand partnerships, influencer collaborations, or marketing requests, please contact:
Email: erika@visittheberryfarm.com
We Look Forward to Hearing From You
Our goal is to respond to all inquiries as quickly as possible. Choosing the correct contact method or inquiry form helps us route your request to the appropriate team and provide the fastest response.
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Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!